Privacy Policy
Pinnacle Havens values your privacy, discretion, and trust above all else. We collect only the information necessary to provide fractional estate management, vendor coordination, and purchasing services. We do not sell personal data.
Information Collection & Use We collect client information solely to facilitate the management of your property and lifestyle services. This includes contact details, property access information, and payment data.
Information Sharing & Vendor Coordination We do not share your personal information with third parties, with the specific exception of vetted service providers (e.g., contractors, maintenance personnel, specialists) solely for the purpose of completing requested work at your property. By engaging Pinnacle Havens for vendor coordination, you authorize us to provide necessary property details to these providers to ensure service delivery.
Security of Access Information Sensitive property access information—including alarm codes, gate keys, lockbox combinations, and security protocols—is stored securely and separately from general contact information. This data is strictly limited to authorized Pinnacle Havens staff and is never shared with third-party vendors without your explicit consent for a specific service appointment.
Payment & Purchasing Data Pinnacle Havens may facilitate purchases on your behalf as your agent. Payment information is processed through secure, encrypted third-party payment gateways. We do not directly store full credit card numbers on local servers.
Card on File: If you choose to keep a card on file for recurring services or expedited purchasing, this data is tokenized and secured in compliance with industry standards.
Purchasing Agent Role: When Pinnacle Havens acts as your purchasing agent for household items or services, necessary transaction details (shipping address, contact phone number) may be shared with merchants to fulfill the order.
Contact Us For questions regarding your privacy or data security, please contact us at info@pinnaclehavens.com.