Refined Home & Estate Management, Tailored for Your Lifestyle
Pinnacle Havens provides private, hospitality-rooted home and estate management for primary residences, second homes, and luxury estates throughout Austin’s premier communities. We oversee the details that shape the comfort, readiness, and long-term resilience of your home—so you can enjoy it without managing it.
Our Fractional Estate Management model delivers the structure and professionalism of an estate manager without the cost or permanence of full-time staff. Each engagement is designed around your property, your schedule, and your preferred level of support.
Acting as your trusted representative, we coordinate vendors, oversee maintenance, prepare your home for arrival, reset it after departure, and document every visit with clarity and discretion. Our hospitality-informed approach ensures your home remains organized, protected, and always ready.
Explore how we support Austin homeowners through refined property oversight, proactive care, and concierge-level coordination in communities in our service area.
Fractional Estate Management: Structured, Predictable, Elevated
We offer three curated tiers of service designed to support the unique needs of your home—whether it’s your primary residence, a secondary property, or part of a broader estate. Each tier blends preventative oversight, vendor coordination, and hospitality-level preparation with the professionalism and discretion of private estate management.
Every tier includes secure, view-only access to the Nines digital platform, providing organized documentation, property history, and visit reports for complete clarity across all home operations.
Tier 1 — Essential Oversight
Ideal for homeowners seeking reliable monthly oversight, safety checks, and foundational coordination for their home or secondary property.
Core Focus: Foundational oversight, safety checks, and essential vendor coordination.
Key Services: One scheduled site visit per month, detailed photo/video reporting, keyholder duties, security and entry checks, and oversight of essential maintenance vendors during visit days
Hospitality Touchpoints: Light pre-arrival readiness when scheduled, mail/package management, and basic presentation alignment.
Nines Integration: View-only access to your Estate Profile, Maintenance Calendar, and Vendor Directory.
Tier 2 — Premium Management
Ideal for families and second-homeowners who require proactive maintenance scheduling, recurring readiness checks, and enhanced property coordination.
Core Focus: Proactive maintenance, seasonal readiness, and expanded coordination.
Key Services: Two scheduled site visits per month including comprehensive inspections; preventive maintenance scheduling (pool, pest, landscaping, windows); deep systems checks (HVAC, plumbing, fixtures, appliances); and pre-arrival/post-departure preparation.
Hospitality Touchpoints: Pre-arrival home prep, basic provisioning upon request, and guest-ready coordination.
Nines Integration: Everything in Tier 1 plus access to Task Board, Vendor Notes/History, and expense documentation logs.
Tier 3 — Pinnacle Lifestyle Management
Ideal for clients requiring the highest level of oversight, strategic coordination, and full-spectrum concierge alignment for a frequently used or complex property.
Core Focus: Maximum oversight, strategic coordination, and elevated property readiness.
Key Services: Four scheduled site visits per month including weekly inspections; Quarterly Estate Reviews; vendor contract support; annual performance review; seasonal décor rotations; and comprehensive pre-arrival provisioning.
Hospitality Touchpoints: Concierge-level coordination for guest stays, seasonal transitions, and elevated lifestyle experiences
Nines Integration: Full feature access including Inventory/Assets, Concierge History, Seasonal Checklists, and Project Logs.
Pinnacle Havens simplifies the complexity of home and estate operations through structured oversight, proactive care, and hospitality-informed preparation. Our fractional structure ensures your home receives the right level of service—whether you’re onsite, traveling, or managing multiple residences.
Learn more about our Home Readiness & Oversight and Owner’s Representative services to complement your fractional plan.
Understanding the Difference
Unlike traditional property managers who focus on rentals and tenant turnover, fractional estate management is designed exclusively for private homeowners. We do not manage rental properties. Instead, we safeguard primary and secondary homes with the structure of professional estate oversight and the comfort of hospitality-driven support.
Strategic Project Management
Owner’s Representative & Project Oversight
For renovations, system upgrades, specialty installations, and complex projects, Pinnacle Havens serves as your trusted Owner’s Representative. We coordinate contractors, manage timelines, and maintain on-site oversight to ensure every enhancement to your home is executed with precision
We also support select builders through our Builder Partnership Program, providing pre-closing documentation and scheduled readiness walkthroughs that help ensure a seamless transition from construction to long-term care.
Ready to Elevate the Care of Your Home?
Schedule a confidential discovery call to explore how Pinnacle Havens can support your property with clarity, discretion, and hospitality-level coordination
Book a Consultation
Discover how Pinnacle Havens can bring clarity and precision to your estate management.
Schedule a confidential consultation to explore how our fractional model — supported by Nines — provides elevated organization, peace of mind, and lasting value.